Total Triage Survey 2025 Total Triage Survey 2025 I would be grateful if you could answer some questions about your recent contact with Cranes Park Road Surgery? 1. Have you contacted the surgery to book an appointment in the last month? * Yes No 2. How did you contact the surgery? * a. Phoned for a medical appointment/admin request. b. Used online form for a medical appointment/admin request. c. Came into the surgery to request a medical appointment/admin request. d. Not applicable, I have not contacted the surgery. 3. If you used the online form in the last month, did you find this? * a. Better than calling. b. Worse than calling. c. Not applicable, I have not used the online form. 4. If you called the surgery in the last month, did you find the service? * a. Better than when called previously. b. Worse than when called previously. c. Not applicable, I did not call. 5. If you requested an appointment, were we able to offer you an appointment? * Yes, I was offered an appointment. No, I was redirected to alternative NHS service 6. If you have requested an appointment in the past month, and have used our service in the past, did you find it: * a. Easier to make an appointment than when I requested one previously. b. Less easy to make an appointment than when I requested one previously. c. Not applicable, I have not requested an appointment recently and or in the past year. 7. Would you like to leave a comment on your experience contacting Cranes Park Road Surgery? Please DO NOT add any patient identifiable information. Submit If you are human, leave this field blank.
